At 62ph, your personal data is handled with the same care we put into every game and every payout. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you have over your own data.
This Privacy Policy ("Policy") describes how 62ph ("the Platform," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "Player," or "User") who access and use the 62ph website, mobile application, and all associated gaming services (collectively, the "Services").
62ph is committed to protecting the privacy and security of every player on our platform. We operate in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). We take our obligations under this law seriously and have implemented appropriate technical and organizational measures to safeguard your personal data.
By registering an account on 62ph, accessing our Services, or otherwise interacting with our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the 62ph platform immediately.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of applicable data protection legislation, 62ph acts as the data controller in respect of the personal data collected through the platform. As data controller, 62ph determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy. We will respond to all data-related inquiries within a reasonable timeframe and in accordance with our obligations under the Data Privacy Act of 2012.
62ph collects the following categories of personal data from players and prospective players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, selfie or photo for verification | Account registration, age verification (21+), KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communications, support, transaction notifications |
| Financial Data | GCash number, bank account details, transaction history, deposit and withdrawal records | Payment processing, fraud prevention, regulatory reporting |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, performance optimization |
| Usage Data | Games played, bet amounts, session duration, login history, feature interactions | Responsible gaming monitoring, platform improvement, personalization |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer service, dispute resolution, quality assurance |
62ph does not collect sensitive personal information — such as racial or ethnic origin, political opinions, religious beliefs, or health data — unless specifically required by law or regulation and with your explicit consent.
62ph collects personal data through the following means:
62ph uses your personal data for the following purposes:
You may opt out of promotional communications at any time by updating your notification preferences in your account settings or by contacting our support team. Opting out of marketing messages will not affect transactional or security-related communications.
62ph processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
62ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly as necessary to operate the platform and fulfill our legal obligations:
All third-party service providers engaged by 62ph are required to process personal data only on our documented instructions, to implement appropriate security measures, and to comply with applicable data protection laws. We do not permit our service providers to use your data for their own purposes.
Where personal data is transferred outside the Philippines, 62ph ensures that appropriate safeguards are in place — such as contractual data protection clauses — to maintain a level of protection equivalent to that required under Philippine law.
62ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
When personal data is no longer required, 62ph will securely delete or anonymize it in accordance with our data disposal procedures. Anonymized data — which can no longer be linked to any individual — may be retained indefinitely for analytical and statistical purposes.
62ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While 62ph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 62ph will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.
You also play an important role in keeping your account secure. You are responsible for maintaining the confidentiality of your login credentials and for notifying 62ph immediately if you suspect unauthorized access to your account.
62ph uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze usage patterns. A cookie is a small text file placed on your device when you visit a website. The following types of cookies are used on 62ph:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 62ph platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
62ph does not use third-party advertising cookies or share cookie data with advertising networks. We do not engage in cross-site behavioral tracking for commercial advertising purposes.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by 62ph:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.
We may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to unauthorized parties.
The 62ph platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 62ph does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 62ph platform, please contact us immediately using the details in Section 14.
Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent access to gambling platforms. 62ph supports the use of third-party parental control software as an additional safeguard.
62ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.
The date of the most recent update is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how 62ph protects your personal data. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
If a proposed change materially affects how we process data that we collected under a previous version of this Policy, we will seek your renewed consent where required by law.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 62ph, please contact our Data Protection Officer:
Data Protection Officer — 62ph
Email: [email protected] (plain text — not a clickable link)
Support: [email protected] (plain text — not a clickable link)
We aim to acknowledge all privacy-related inquiries within 48 hours and to resolve them within 30 days. For complaints that cannot be resolved directly with 62ph, you may escalate your concern to the National Privacy Commission of the Philippines.
For general account support, game queries, or payment issues, please use the live chat feature available on the 62ph platform or visit our FAQ page for quick answers to common questions.
Six ways 62ph actively protects your personal data every single day.
Every piece of data you send to 62ph — from your login credentials to your GCash details — travels through an encrypted connection. The same standard used by major Philippine banks protects your information on our platform.
62ph will never sell, rent, or trade your personal information to advertisers or data brokers. Your data is used solely to operate the platform, process your payments, and keep your account secure. Full stop.
All data processing on 62ph is carried out in accordance with the Data Privacy Act of 2012 (RA 10173) and the regulations of the National Privacy Commission. We maintain a registered Data Protection Officer to oversee compliance.
You can access, correct, or request deletion of your personal data at any time. Opt out of marketing messages in one click. Withdraw consent for non-essential cookies through your browser. Your data, your rules.
In the unlikely event of a data breach affecting your personal information, 62ph will notify you and the National Privacy Commission within the timeframes required by law — not weeks later, not buried in a policy update.
62ph only collects the personal data that is genuinely necessary to operate the platform, verify your identity, and comply with the law. We do not collect sensitive categories of data unless legally required and with your explicit consent.
Your data is protected, your games are fair, and your payouts are fast. Join thousands of Filipino players who trust 62ph for their online gaming experience.